Management software for freight forwarders and customs brokers
Customer files, quotations, customs clearance steps, disbursements, invoicing and online tracking for your clients: a tool designed for freight forwarders.
- Free quote, sent promptly
- No commitment
- Agency based in Agadir
Freight forwarding and customs brokerage: our approach
Every day, a freight forwarder handles dozens of files at different stages: vessel arrival, document collection, declaration, inspection, release note, delivery. Clients call to find out how things are progressing, and all the disbursements advanced on their behalf must be re-invoiced.
We develop management software tailored to freight forwarders and customs brokers, at the port of Agadir as well as in Casablanca or Tanger Med: files and stages, scanned documents, quotations, tracking of disbursements and fees, invoicing, and a portal where your clients follow their files in real time.
Main objective
Track every file in real time and never forget a disbursement again.
Key features
- Import, export and transit files by client
- Stage tracking: arrival, declaration, inspection, release note (BAE), delivery
- Scanned documents and a checklist for each file
- Quotations and service quotes
- Disbursements, fees and invoicing
- Client portal and automatic notifications
Who is it for?
- Freight forwarders and customs brokers
- Transport brokers
- Shipping agents and port logistics providers
- Import-export departments of large companies
Our 4-step method
Analysis of your processes
Workshops with your teams: workflows, documents, business rules and pain points.
Design and prototype
Screens, access rights and data validated on a clickable mock-up before development.
Module-by-module development
Gradual delivery, migration of your existing data and testing with your users.
Training and evolution
Go-live, training for each team, maintenance and new features.
No forgotten disbursements
Port, storage and handling charges, duties and taxes advanced for the client: each expense is linked to the file as soon as it is entered and automatically carried over to the invoice, with its supporting documents. Uninvoiced files and margins per client appear on a dashboard.
Clients kept informed without calling you
A secure portal lets each client check the progress of their files, download their documents and invoices, and receive a notification at each key stage. Your teams spend less time on the phone and more on the files.
Customs data prepared in advance
The software prepares and checks the information needed for declarations, to limit re-entry into the customs system (BADR) and on foreign trade platforms (PortNet), within the limits of the authorised exchange options.
Expected impact & ROI
Fewer calls from clients, complete invoicing and files processed faster.
Frequently asked questions: Freight forwarding and customs brokerage
Is the software connected to BADR?
Automated exchanges with customs systems depend on the authorised interfaces. We prepare the data in the right format to reduce re-entry and automate everything that can be automated within that framework.
Can we manage several branches or several ports?
Yes: files by branch and by port, access rights by team and a consolidated view for management.
Can our clients track their files online?
Yes, through a secure client portal and notifications by email or WhatsApp at each important stage.