Community management in Agadir
Management of your communities on Instagram, Facebook, TikTok and LinkedIn to strengthen the bond with your customers.
- Free quote, sent promptly
- No commitment
- Agency based in Agadir
Community management: our approach
Your customers often discover you, compare you and contact you directly from Instagram, Facebook or WhatsApp. A page with irregular posts or unanswered messages makes your business look absent.
We take care of running your social media: editorial guidelines, publishing calendar, visuals and videos, replies to comments and messages, then monthly reporting. We adapt the tone and the language to your audience: French, Arabic, Darija (Moroccan Arabic) or English.
Main objective
Humanise your brand and build customer loyalty day after day.
What our service includes
- Strategy and editorial guidelines for each network
- Publishing schedule
- Graphic design of posts and carousels
- Moderation of comments and messages
- Giveaway contests and engagement activities
- Monthly reporting (reach, engagement, leads)
Who is it for?
- Restaurants, cafés and shops in Agadir
- Hotels, riads and tourist activity providers
- Moroccan brands and online retailers
- B2B companies active on LinkedIn
Our advice by industry: Agriculture & agri-food, Restaurants & cafés
Our 4-step method
Analysis
Your target audiences, your competitors and your priority channels.
Strategy & calendar
Messages, formats, budget and publishing schedule.
Creation & publishing
Visuals, videos, ads and publishing on the right networks.
Optimisation & reporting
Analysis of the results and adjustments every month.
What a month of community management includes
- An editorial calendar approved with you before the start of the month.
- Post creation: visuals, carousels, short videos and copy adapted to each network.
- Stories to show what goes on behind the scenes, what’s new and your current offers.
- Moderation of comments and handling of messages, with sales enquiries forwarded to your team.
- Monitoring of your competitors and of the trends in your industry.
- A monthly report: reach, engagement, followers, messages and leads generated.
Which social networks should you choose in Morocco?
Essential for visual businesses: restaurants, fashion, beauty, tourism, interior decoration, real estate. Reels and stories generate most of the visibility there.
Still very widely used in Morocco, by a broad and often older audience. Useful for local shops, groups and events, and essential for Meta advertising.
TikTok
Significant organic reach among younger audiences, provided you adopt its conventions: spontaneity, humour, trends.
The network for B2B and recruitment: posts by executives, expertise, company news.
WhatsApp Business
Catalogue, automated messages, status updates and broadcast lists: this is often where the sale is closed.
French, Arabic or Darija?
The choice of language depends on your audience and your positioning. French remains common in B2B and for premium brands, Arabic and Darija create a sense of closeness with a broad Moroccan audience, and English is useful in tourism. Many brands switch according to the format: Darija in videos, French or Arabic in written content. We define this mix with you in your editorial guidelines.
Measuring what really matters
“Likes” don’t pay the bills. We also track the messages received, clicks to WhatsApp and to your website, quote requests and the share of your audience actually located in your catchment area, in Agadir or elsewhere. These metrics are used to assess the profitability of your social media presence and to adjust the strategy every month.
See also our photo and video content creation service and our advice for restaurants and cafés in Agadir.
Expected impact & ROI
Greater brand awareness and an active community built around your brand.
Frequently asked questions: Community management
Which social networks should you be on?
Wherever your customers are: Instagram and Facebook for most consumer brands in Morocco, TikTok to reach a younger audience, LinkedIn for B2B and recruitment. Two well-run networks are better than five neglected pages.
How many posts per week?
Generally two to four posts per week on each network, supplemented by stories. The frequency is set according to your goals and your production budget.
Do you also handle private messages?
Yes, moderation of comments and messages can be included, with template replies approved together and immediate escalation of sales enquiries to your team.
Should you be on TikTok?
If your customers are young or your business lends itself to video (restaurants, fashion, beauty, leisure), TikTok offers organic reach that is hard to achieve elsewhere. For a B2B business, it is generally not the priority.
Who produces the photos and videos?
Depending on the package you choose, we produce the content during shoots in Agadir and the surrounding region, we work from your own images, or we combine the two. Real visuals of your business generally work better than generic images.
How long before you see results?
A regular presence quickly improves your company’s image, but growing an engaged community takes several months. To speed things up, community management can be combined with targeted advertising campaigns.