Intelligent chatbots for your website and WhatsApp
Conversational assistants built on the latest AI models to answer your customers around the clock, on your website and on WhatsApp.
- Free quote, sent promptly
- No commitment
- Agency based in Agadir
Intelligent chatbots: our approach
Your customers often ask the same questions: prices, availability, lead times, order tracking, opening hours. A chatbot powered by generative AI answers them instantly, day and night, in the customer’s language, and passes complex requests on to your team.
We connect the assistant to your knowledge base (website, catalogues, FAQs, procedures) so that it answers with your information rather than generalities, then we deploy it on your website and on WhatsApp Business.
Main objective
Provide instant 24/7 customer support without additional staff costs.
What our service includes
- Connection to your knowledge base
- Integration on WhatsApp and on your website
- Answers in French, Arabic, Darija and English
- Escalation to a human adviser
- Contact details collection and lead qualification
- Conversation monitoring and continuous improvement
Who is it for?
- Hotels and travel agencies (bookings, information)
- Online retailers (order tracking, product advice)
- Clinics, schools and training centres
- Customer service teams with a high volume of enquiries
Our advice by industry: Tourism & hospitality, Restaurants & cafés, Health & wellness
Our 4-step method
Use cases
Identifying the tasks where AI delivers a measurable gain.
Prototype
A quick test on your real data to validate the gain.
Integration
Connection to your tools, security and compliance.
Continuous improvement
Team training, monitoring and optimisation.
Expected impact & ROI
A significant reduction in the time your customer service spends on repetitive requests.
Frequently asked questions: Intelligent chatbots
Can the chatbot answer in Darija?
Recent AI models understand French, Arabic and English well, and Darija (Moroccan Arabic) better and better. We test the assistant with real questions from your customers before going live and adjust its instructions.
What happens if the chatbot doesn’t know the answer?
It says so clearly, offers to take the customer’s contact details and transfers the conversation to a member of your team. The assistant is configured not to invent information outside your knowledge base.
Is my customers’ data protected?
We apply the principles of Moroccan law 09-08: collection limited to what is necessary, information for users, carefully chosen hosting and providers, and no sensitive data passed on unnecessarily.